Refund Policy
****Refund Can be applied in 7 days****
AP Hosting holds the right to cancel or suspend any service at any time. If the cancellation or suspension was made because of the violation of our TOS, no refund would be provided. Refund is only applicable for Managed shared hosting users only in case they cancel services within the 7 days. You can cancel your account or service within 7 days of purchase to get the refund. You Have to provide a valid reason for cancellation or Refund. Refund is only if problems related server and also we don’t support on third-party apps and code. We provide a 7 Days refund on all Web Hosting packages with the following conditions:
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Refunds are not granted to accounts closed for any violations.
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No refund will be provided for Domain Name (Registration, Renewal & Transfer) / Reseller Hosting / VPS / Dedicated Servers / Clusters / Addons / Licenses / Extra IP / Website Development.
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No refund will be made if your Service(s) is suspended (due to Email Marketing/Email Abuse/Misuse of our service/Inappropriate/Illegal/Immoral/Account Over-use) or terminated.
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The cron timing will be at 12:00 AM As per the IST Its the cron time the invoice generation, Service Cancellation, Suspension, Termination, and Late Fee Addition will be Done.
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If paying via credit card, debit card, net banking, or PayPal the account will be set up immediately once the payment is confirmed. If you are paying By UPI/NEFT/IMPS We will activate the order once we confirmed the Payment.
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No refund will be made if your Service(s) are suspended or terminated for cause.
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For the renewal of every service due invoice will be generated before 14 days from your due date, It's Your Responsibility to do the Payment in time to avoid any service suspension/termination. Every Service will be suspended on the same day from the due date and terminated on the 8th day from the due date. In case your service got terminated because of your Payment issue We are not responsible for any files/contents inside your Hosting Plan. As it is your whole responsibility to do the Payment in time.
A Late Fee of ₹59 Will be added to your invoice in case you didn’t make the payment before the Suspension. The late fee should be paid by you to get your service re-activated.
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The refund will not cover any kind of taxes, setup fees, refund processing fees, postal charges or any kind of payment processing charges or bank fee(s). There will be no refunds issued in case the web hosting account was involved in violation of our terms of service or any kind of illegal or system resources over-usages or after 7 days period or beyond the coverage of our refund policy as noted here.
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The cancellation request should be sent through the client area.
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The refund request placed after 7 days will not be processed and you will not be eligible for any refund.
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If your account gets terminated, the data residing on it won't be restored and will be treated as a new account. If you fail to renew your subscription on time you will be charged on your invoice.
Note: It is advised to maintain a backup copy of your hosting account to avoid losing your data because of the termination. All your files will be deleted from the server, once your hosting account is terminated and AP Hosting Internet shall not be liable for the same.